Hide & Seek Royal support
Answers to common questions, and how to reach us.
or write to [email protected]. We usually reply within 24 hours.
To help us sort it out quickly, tell us:
- Your phone's model and Android version, and the app's version
- What happened, and what you expected to happen
- A screenshot or screen recording, if you can
Common questions
When can I get Hide & Seek Royal?
Hide & Seek Royal is coming soon to Google Play. Its page on this site will have the download button as soon as it's out.
How many people can play?
2 to 8 players. Computer players fill the empty places, and you can play alone against them on Easy, Medium or Hard.
How do I play with friends?
On the same Wi-Fi, or one phone's hotspot, one phone hosts and the others join. To play online, the host shares the room code and friends join from anywhere.
Does your game server keep my information?
No. Online games pass messages between the phones in a game through Acrota's game server, which doesn't read or keep them. The privacy policy has the details.
Still need help?
Email us and we'll get back to you, usually within 24 hours.
Read the Hide & Seek Royal privacy policy.